0 Menu

Store Policies

Order Fulfillment: Please expect up to 3 weeks for orders to be fulfilled. Many items are custom created.  If you  need your items sooner, please email to discuss current inventory before purchasing.  Thank you so much for your patience!

Shipping: Most items are shipped via UPS or Fedex Ground delivery.  All shipping costs include insurance.  Damages via shipping should be reported to seller immediately and credit/returns will be processed ASAP.

Returns: Purchases may be returned (at buyers expense) to seller within 2 weeks of receipt of purchase for store credit. Please email to discuss alterations or store credit before returning. 

Custom Works/Inquiry for Items Not Shown: If you've seen an item that is not currently listed in the store, please inquire via email for current availability or to place a custom order. Most requests can be accommodated. 

Disclaimer: All flower fairies employed by White Dawn Designs are paid a healthy living wage in fresh nectar.  Housed in well appointed tree hollows, they sleep soundly in soft milkweed pods and are frequently encouraged by the artist to "stop and smell the flowers." All products designed and sold under the trade name of White Dawn Designs are certified and endorsed by the FFA (Flower Fairies of America). Flower fairy visitations are available by appointment only, fairy schedules change hourly (fairies are highly unpredictable).

For more information about botanical collages, please visit: www.whitedawndesigns.com